ActionView::Template::Error: Redis client could not fetch cluster information: Connection timed out - user specified timeout: 1.0s (rediss://cache-serverless-bwopms.serverless.euw2.cache.amazonaws.com:6379) () (ActionView::Template::Error)

[ops-handler]

Error

Redis client could not fetch cluster information: Connection timed out - user specified timeout: 1.0s (rediss://cache-serverless-bwopms.serverless.euw2.cache.amazonaws.com:6379) () (RedisClient::Cluster::InitialSetupError)

Stack trace

redis_client/cluster/node.rb:340 in refetch_node_info_list
redis_client/cluster/node.rb:209 in block (2 levels) in RedisClient::Cluster::Node#reload!
redis_client/cluster/node.rb:456 in with_startup_clients
redis_client/cluster/node.rb:208 in block in RedisClient::Cluster::Node#reload!
redis_client/cluster/node.rb:479 in block in RedisClient::Cluster::Node#with_reload_lock
redis_client/cluster/node.rb:469 in synchronize
redis_client/cluster/node.rb:469 in with_reload_lock
redis_client/cluster/node.rb:207 in reload!
redis_client/cluster/router.rb:87 in initialize
redis_client/cluster.rb:149 in new

Tracking Details

• Project: exercism-rails
• Sentry: ActionView::Template::Error: Redis client could not fetch cluster information: Connection timed out - user specified timeout: 1.0s (rediss://cache-serverless-bwopms.serverless.euw2.cache.amazonaws.com:6379) () (ActionView::Template::Error)
• Culprit: CommunityController#show
• First seen: Apr 28, 2026