Copilot PRO subscription stops working - No way to continue - Other plans are not available? What's going on? How to continue working?

[daisylassie]

🏷️ Discussion Type

Product Feedback

💬 Feature/Topic Area

Copilot in GitHub

Body

I reached a weekly use limit. OK I understand. But all other plans with higher limits are deactivated and not available??? So I have to stop working because of Github limit? Is this the planned way? Please fix this is a showstopper for programmers with deadlines to be interrupted while working... and having now choice to contine with an upgrade or something else. Also it's documented that it should work with left budget. I have but all is stopped at now.

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

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What you can do in the meantime 💻

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Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

We have provided more details about changes to Copilot Individual Plans in this discussion, which may be updated if new information becomes available.

Users with an active Pro subscription are still able to upgrade to Pro+, however you may be seeing the sign-up page, which are currently paused. If you are experiecing issues with uprgrading from within your existing active Copilot Pro subscription, please open a ticket on our Support page.

There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding!